Many riders expect coverage to kick in right away, but that is not always what happens. Some insurance companies ask for repeat paperwork or slow down responses when treatment is time-sensitive. We step in and push back on those tactics. An Uber accident lawyer in Dallas with Goff Law, PLLC knows how to hold insurers accountable when they delay or deny what you are owed. Under Texas Insurance Code § 542.003, the law gives us tools to challenge those stall tactics and push for the support you should have had from the beginning.

Uber’s commercial insurance does not cover every moment the driver is behind the wheel. It only applies when the app shows the driver has accepted a ride, is on the way to pick someone up, or is actively completing a trip. If your crash happened outside of those windows, different policies may apply. This can lead to extra questions and stalled communication if no one wants to take responsibility.

Many of the people injured in rideshare crashes were not inside the Uber at all. Drivers, bicyclists, motorcycle riders, and pedestrians often get caught in risky situations when an Uber driver is speeding to a pickup or trying to make a quick decision in traffic. These claims work differently from a standard car accident case, and we walk you through what that means. You might have been hurt in situations like:

• An Uber driver speeding through a yellow light
• Pulling into a crosswalk during a drop-off
• Swerving across lanes to answer an app ping
• Double-parking in an active traffic lane
• Making a sudden U-turn without checking traffic
• Blocking a bike lane in front of a business
• Rolling through a stop sign near a school or hospital
• Merging without signaling or checking mirrors

Crashes like these are often tied to the pressure rideshare drivers feel to move quickly and take more rides. We use things like trip and vehicle data, GPS records, and street camera footage to show how the crash happened and who should be held responsible. When the crash happens while the driver is working for Uber, Texas Civil Practice and Remedies Code § 72.054 gives us a way to hold the company itself accountable.

Every time you use the Uber app, you agree to a set of terms. However, most people never even realize it. These documents are packed with legal language that can affect what happens after a crash. We read every word so you do not have to, and we know how to spot the parts that do not match the way Uber actually operates.

Uber calls itself a technology company, not a transportation service. That wording is meant to protect the platform from being blamed when riders, passengers, or other motorists get hurt. Our team sees things differently. Your Dallas Uber accident attorney will use driver messaging, GPS data, and app instructions to show how much control the company actually had. When Uber uses language that misleads or hides the truth, we may use Texas Business and Commerce Code § 17.50 to hold the company accountable under consumer protection laws.

Uber often tries to push riders into private arbitration instead of court. These rules are buried in the terms of service and are designed to protect the company. In serious injury cases, especially those involving traumatic brain injuries or lasting harm, courts do not always enforce those rules. We challenge unfair agreements that try to block you from getting full compensation after car accidents caused by careless drivers.